Schuster, Jörg; Lee, Yeong Su; Kobothanassi, Despina; Bargel, Matthias; Geierhos, Michaela:
SCM - A Simple, Modular and Flexible Customer Interaction Management System
, Piscataway, NJ
, IEEE
. In: International Conference on Information Society (i-Society 2011),
2011
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Konferenzbeitrag / Conference Paper