We explore how individuals and (platform) systems interact and communicate with each other. The project’s overarching research question thus is: “How can organizations foster collaboration on digital platforms?” We conceptualize collaboration as the exchange of knowledge, information or advice between a) members of an organization (human-human interaction) and b) members of an organization and the respective digital platform (human-machine interaction). Ideally, collaboration platforms should not only provide the technical basis for organizational members to interact based on their selective needs, but also initiate and stimulate interaction on an ongoing basis.
«We explore how individuals and (platform) systems interact and communicate with each other. The project’s overarching research question thus is: “How can organizations foster collaboration on digital platforms?” We conceptualize collaboration as the exchange of knowledge, information or advice between a) members of an organization (human-human interaction) and b) members of an organization and the respective digital platform (human-machine interaction). Ideally, collaboration platforms should no...
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